Support
- Software is built in-house; you speak directly with the architects!
- Specific advice from a procurement perspective
- Helpdesk on weekdays from 8:00 a.m. to 6:00 p.m. helpdesk
- Free access to the customer forum
- Possibility to outsource Information Management
We try to provide the best possible service. We not only offer a professional helpdesk, but also have a closed forum for our customers available. Our customers can ask us questions, but it also offers our clients the possibility to communicate with one another in order to use the software in the best way possible.
Our support staff is distinct from ordinary software vendors, because of the fact that they built the software with the use of 1000 years of knowledge and experience of mother company Emeritor. Also we like to hear suggestions from the customer so we can build additional functionality and include this in our upgrades, which we offer for free to all our clients. This way we truly work together and everyone gets his or her advantage.
